Gartner in Ramco Dissertation

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SMB Growth and SaaS-Based ERP Can Fuel ENTERPRISE RESOURCE PLANNING Adoption in India Posted: 24 January 2013 Analyst(s): Sunil Padmanabh, Asheesh Raina

The small and midsize organization sector in India is a rapid expansion phase, which is expected to develop with the same momentum throughout the next three years. Globalization and software-as-a-service-based alternatives targeted at SMBs will drive ERP ownership in this sector.

Impacts

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Small and midsize businesses (SMBs) in India faced with global competition will be being required to reduces costs of their businesses. The growth of software as a service (SaaS)-based ERP will provide alternate deployment options for Indian SMBs. ERP sellers are strongly focusing on Of india SMBs with industry tastes and targeted ERP solutions. SMBs happen to be penetrating Tier 2 American indian cities, elevating expectations that they will progressively take up ERP.

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Recommendations

Indian SMBs:

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Consider how ERP can improve functional integration and drive organization process improvements. Assess the readiness for implementing ERP, and clarify the changes required to your company. If your corporation is located in a Tier 2 city, assess the IT infrastructure availability ahead of embarking on impair ERP. Evaluate the credentials of the ERP vendor's partner ecosystem that has a focus on the SMB segment.

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Analysis

" SMB" Described

Gartner's SMB market definition varies regionally because of variations in forex and gained revenue. Desk 1 indicates how SMBs in India compare to other Asia/Pacific place and the globe. Table 1 ) SMB Definitions Around the World Asia/Pacific and Asia Small Business Part Number of employees

EMEA

Latina America

America

1 to 99 Lower than $10 million

1 to 99 Below $15 million

1 to 99 Lower than $10 , 000, 000

1 to 99 Below $50 million

Revenue range

Midsize Business Segment Range of employees, low-end midmarket Volume of employees, upperend midmarket

95 to 499

100 to 499

90 to 499

100 to 499

500 to 999 $10 mil to $250 million

500 to 999 $15 million to $500 million

500 to 666666666 $10 mil to $250 million

500 to 8888888888 $50 mil to $1 billion

Revenue selection

Source: Gartner (January 2013)

The SMB sector in India (estimated at a lot more than 75, 500 enterprises) is among the key expansion drivers with the country's economy. Gartner estimates that SMBs account for more than 10% of the Indian GROSS DOMESTIC PRODUCT, and they are broadening and growing. Gartner thinks that ENTERPRISE RESOURCE PLANNING in SMBs will expand at a compound total annual growth level (CAGR) of 17. 2% through 2015. A recent Gartner enterprise THAT spending review revealed that 42% of the organizations surveyed in India (base of 86) have allotted separate costs for ERP applications; 52% of the participants indicated an increase in their ENTERPRISE RESOURCE PLANNING budgets for year. A large number of SMBs in India will be family-operated businesses or being run by first-generation business owners. In this kind of organizations, most activities — such as product sales, marketing, development, distribution — are becoming handled by proprietors themselves, and many IT-related initiatives be based upon the magnitude

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Gartner, Incorporation. | G00238770

of their propensities for implementing technology. Lately, a significant range of these " techsavvy" entrepreneurs have been positive on technology, and particularly on using ERP. Typically, some of the key IT issues SMBs in India deal with are technology obsolescence, deficiency of internal THIS expertise, considerable reliance about manual procedures, lack of knowledge in assessing the ENTERPRISE RESOURCE PLANNING vendor marketplace and incapability to uncover value from their homegrown solutions that may scale at the pace of their growth and expansion plans. Leveraging THIS in a cost-effective manner, with judicious application of technology and business applications, is usually increasingly becoming important to SMBs in India. Gartner estimates that more than 50% of Indian SMBs are growing out of the capacities of...



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